Yesterday was Sysadmin Appreciation Day. In honor of that, I collected a list of 30 sysadmins to follow on Twitter for OpenSource.com.
In his forthcoming book, Mike Ryan aims to introduce Amazon Web Services (AWS) to developers and systems administrators. Correctly creating and managing an AWS environment is a cross between development and administration, so anyone coming from a straight admin or dev background would probably miss key components.
Unfortunately, in aiming for two audiences, he produces a book that doesn’t seem to quite satisfy either. The book goes into a lot of unnecessary detail, for example a lot of Postgresql detail in the backup chapter, and a lot of Puppet specifics scattered throughout.
My biggest complaint is the way the book is organized. Basic AWS concepts like regions aren’t introduced in the beginning. Several concepts appear in passing before they are explained. EC2 security groups are lumped into the chapter at IAM roles, but it makes more sense to separate those.
Much of the book focuses on a single example, without a lot of discussion of other use cases. However, the use of auto scaling and Elastic Load Balancers in various cases is very well explained. The use and limitations of IAM roles is excellent as well.
This book could benefit from some reorganization and a more focused audience. With more information about AWS and less on implementation details for specific environments, the second edition could be a valuable resource.
AWS System Administration is scheduled to be released on July 25. It is published by O’Reilly Media.
Software licenses aren’t necessarily the easiest texts to understand. This issue is compounded when the person trying to understand the license is in a different jurisdiction or is a non-native speaker of English. A recent thread on the OSI’s license-discuss list brought this issue to light. According to the original poster, a project using the BSD 3-Clause license was used without attribution in a proprietary product. The developer lost the court case because the judge did not understand English well. The poster brought an attempt at a rewrite to the list, but it had some contradictions and other meaningful differences. So I thought I’d give it a try myself.
This weekend, I started from the original BSD 3-Clause license and excised all of the words not on the Oxford 3000™ word list (or reasonably close modifications, e.g. verb tense conjugations). I did make an exception for the word “copyright”, since it seems indispensable to a software license. In all other cases, I used synonyms and circumlocution in order to preserve the meaning while remaining within the constrained word list. This was challenging at times, since circumlocution can end up making the document more difficult to understand than an unknown word might. The difficulty is further compounded by the fact that many words have a distinct legal meaning and a synonym might not have the same weight.
I consoled myself with the fact that software warranties (where most of the real challenge was) are probably not that useful anyway. Furthermore, just because a word has a distinct meaning in American courts, that doesn’t mean that foreign legal systems have the same definitions. Trying to use largely U.S.-centric licenses written in English is a challenge for a global society, but I don’t know that a system of jurisdiction/language-specific licenses would be any better.
In any case, without further ado, I present the Permissive 3000 license. It’s highly experimental and totally unvetted by legal professionals, so nobody should use it for anything except a learning exercise. I’m looking forward to some constructive feedback and hopefully it sparks a discussion about how licenses can be simplified so that they’re more easily understood by judges, developers, and users alike.
Last week, users of the Twitter client for Android experienced authentication problems. It was a long and lonely Sunday night for me without my Tweeps. When the issue was fixed, word on the street was that it was due to time travel, in a sense. Sunday started the first week of 2015 if you’re using ISO week numbering.
The next morning, I got my regular weekly email from our time tracking system at work, except it showed I had recorded zero hours in the previous week. Late December tends to be a quiet time, but not that quiet. Then I looked a little closer and noticed that the email was for week 2015-52. Oops!
I thought I’d take a look at the code for the report generator, and my hunch that it was also an ISO week issue was quickly confirmed. In the code, the current date was recorded and split into year and week values. Then the week value was decremented. This seemed silly to me. I changed it to first subtract a week before splitting into the year and week values. This seemed to fix…the glitch.
So what’s the lesson in all of this? First, make sure you do the math at the right time. Secondly, make sure you understand how time works. The year of the ISO week being ahead of the calendar year only happens on limited occasion. It’s not a scenario that one would think to test (though I expect a lot more tests will include it now).
Once again, a group of volunteer writers and editors came together to put together 25 posts related to systems administration for the SysAdvent blog. Although I have contributed several articles over the years, I much prefer editing. All of this year’s posts are great, but I’m very proud of the posts that I had a hand in editing. As usual, the writers did most of the work, my suggestions were always minor.
- Day 6 – Debugging for Systems Engineers by Paul Nasrat
- Day 8 – From Operator to Guide: Lessons Learned Moving from Engineering into Management by Mathias Meyer
- Day 12 – Ops and Development Teams: Finding a Harmony by Nell Shamrell
- Day 19 – Infosec Basics: Reason Behind the Madness by Jan Schaumann
- Day 24 – 12 Days of SecDevOps by Jen Andre
Edited to remove erroneous statements about what gets sent to Mozilla based on Matthew Miller’s comment below.
Mozilla’s release last week of in-browser ads has caused quite the discussion on the Fedora development mailing list. Firefox now will show sponsored “tiles” on the default home screen when a new or cleared profile is used. Although Mozilla claims to collect data in such a way that it’s not personally identifiable, there are reasons to be concerned. Sure, this can be disabled, but the default behavior is the only thing most users will experience.
The reactions on Fedora-devel spanned the gamut from indifference to insistence that Firefox be removed from the repository entirely. My own take (which was already represented on the mailing list, so I refrained from “me too”-ing) is that the right answer is to disable this feature in the Firefox build that ships in Fedora, effectively making it opt-in instead of opt-out. Mozilla has a history of being a good actor and I don’t begrudge them trying to make some money. However, I’d prefer that the user have to consciously enable such tracking.
Though I disapprove of the implementation, I find it hard to get very worked up about this. The Internet is awash in tracking. Google and Facebook probably know more about me than I do about myself. But that’s because I decided the value I get from those sites (well, not so much Facebook) is worth the data I give them. I respect the right of others to come to their own decision, which is why opt-in is preferred.
I appreciate the opinion of those who think the only appropriate response is to remove Firefox entirely, but I find that to be a wholly impractical solution. If Fedora wants casual desktop users (and I see no reason to not court that use case), having Firefox is and important part of a welcoming environment. A great deal of casual computing is done in the browser these days and Firefox is a well-known browser (even if some people call it “Foxfire”). Sure, there are other FLOSS browsers (including IceWeasel), but few of them work as well for casual users as Firefox and none of them have the familiarity and name recognition. Given the good Mozilla has done for free software over the years, this hardly seems like a bridge worth burning.
A common and wise security suggestion is to turn off what you’re not using. That may be a service running on a computer or the bluetooth radio on a phone. This reduces the potential attack surface of your device and in the case of phones, tablets, and laptops helps to preserve battery life. On the way to a family gathering over the weekend, I discovered another, less intriguing reason.
As I exited the interstate, I passed a Comfort Inn. Having stayed a Comfort Inns in the past, my phone remembered the Wi-Fi network and apparently it tried to connect. The signal was just strong enough that my phone switched from 4G to Wi-Fi, and since the Comfort Inn had a registration portal, this messed up the navigation in the maps app. Oops.
I turned the Wi-Fi antenna off for the rest of the trip. It was a good reminder to shut off what I’m not using.
Evident.io founder and CEO Tim Prendergast wondered on Twitter why other cloud service providers aren’t taking marketing advantage of the Xen vulnerability that lead Amazon and Rackspace to reboot a large number of cloud instances over a few-day period. Digital Ocean, Azure, and Google Compute Engine all use other hypervisors, so isn’t this an opportunity for them to brag about their security? Amazon is the clear market leader, so pointing out this vulnerability is a great differentiator.
Except that it isn’t. It’s a matter of chance that Xen is The hypervisor facing an apparently serious and soon-to-be-public exploit. Next week it could be Mircosoft’s Hyper-V. Imagine the PR nightmare if Microsoft bragged about how much more secure Azure is only to see a major exploit strike Hyper-V next week. It would be even worse if the exploit was active in the wild before patches could be applied.
“Choose us because of this Xen issue” is the cloud service provider equivalent of an airline running a “don’t fly those guys, they just had a plane crash” ad campaign. Just because your competition was unlucky this time, there’s no guarantee that you won’t be the lower next time.
I’m all for companies touting legitimate security features. Amazon’s handling of this incident seems pretty good, and I think they generally do a good job of giving users the ability to secure their environment. That doesn’t mean someone can’t come along and do it better. If there’s anything 2014 has taught us, it’s that we have a long road ahead of us when it comes to the security of computing.
It’s to the credit of Amazon’s competition that they’ve remained silent. It shows a great degree of professionalism. Digital Ocean’s Chief Technology Evangelist John Edgar had the best explanation for the silence: “because we’re not assholes mostly.”
I’ve spent a lot of my professional life explaining technical concepts to not-necessarily-very-technical people. Most of the time (but sadly not all of it), it’s because the person doesn’t need to fully understand the technology, they just need to know enough to effectively do their job. I understand how frustrating it can be to answer what seems like an obvious question, and how the frustration compounds when the question is repeated. That’s why we maintain FAQ pages, so we can give a consistently friendly answer to a question.
You can imagine my dismay when my friend Andy shared an FAQ entry he found recently. A quantum chemistry application’s FAQ page includes this question: “How do I choose the number of processors/How do I setup my parallel calculation?” It’s a very reasonable question to ask. Unfortunately, the site answers it thusly: “By asking this question, you demonstrate your lack of basic understanding of how parallel machines work and how parallelism is implemented in Quantum ESPRESSO. Please go back to the previous point.”
The previous question is similar and has an answer of of “See Section 3 of the User Guide for an introduction to how parallelism is implemented in Quantum ESPRESSO”. Now that’s a pretty good answer. Depending on the depth of information in Section 3, it might be possible to answer the question directly on the FAQ page with an excerpt, but at least pointing the visitor to the information is a good step.
I don’t understand getting frustrated with a repeated FAQ. If the answers are so similar, copy and paste them. Or combine the questions. FAQs, user guides, and the like are great because you can compose them in a detached manner and edit them to make sure they’re correct, approachable, and not jerkish. FAQs are an opportunity to prevent frustration, not to express it.
In Sunday’s Lafayette Journal & Courier, the USA Today section included an article by Matt Krantz comparing Microsoft and Apple. He treats the two companies as arch rivals, comparing them to the Cola War participants and to the longstanding animosity between fans of Ford and Chevy pickups. And he wasn’t wrong 20 years ago, but he is now. The OS wars are, if not entirely over, at least in a state of permanent cease-fire. Microsoft has very clearly won in volume; Apple turns a handsome profit. With the move toward a browser-based world, the OS on desktops and laptops is becoming increasingly irrelevant to mainstream consumers.
Indeed, the desktop and laptop are becoming less relevant (though not irrelevant, despite the slower sales in recent years). Over half of Apple’s Q3 2014 revenue came from iPhone sales. Macs (and the attendant Mac OS X) were a mere 15% of revenue. Apple could completely abandon the PC market tomorrow and still be fine. They’re clearly in the mobile device (and services) business today. Sure, Microsoft has a mobile offering. I’ve used a recent Windows Phone and it was pretty nice. But Microsoft is competing with Apple in the mobile space the same way that Apple is competing with Microsoft in the desktop OS space. As a hint, it’s the same way that this blog competes with Ars Technica.
If Apple is a mobile company, then who are they competing with? The obvious answer is Google. While Google doesn’t really do devices, they control the Android ecosystem (although the degree of control is debatable). Steve Jobs was willing to declare “thermonuclear war” on Android. I’m not aware of him harboring a similar hatred for the Windows Mobile devices that existed many years before.
I mentioned this on Twitter, and Krantz argued that Google is an ad company, whereas Apple and Microsoft are “technology companies”. The distinction is lost on me. Technology is such a broad term that it is effectively meaningless. And while Google may derive most of its revenue from advertising, it’s only capable of generating that revenue because of the technology it produces and acquires.
There’s just not much meaningful competition between Apple and Microsoft these days. Both of these companies compete with Google, but in different spaces. The recently-announced partnership between Apple and IBM may bring Apple back into competition with Microsoft, but that remains to be seen.
So what are the lessons here? First: just because a guy has a money column in USA Today, that doesn’t mean he understands the technology (overly-broad term used intentionally) industry. Second: just because you were once bitter rivals with a company (or a person), you may not stay that way forever. Third: it is very important to be aware of who is in the space you want to be in so you can do it better than they do.